Practice Manager's Lounge

11/09/2026

Employing New Staff at Your Practice?

Statutory Compliance in place?

Ten-Minute Self-Audit - Checklist

[ ] Every employee has a signed written contract
[ ] Every wage meets/exceeds R30.23/hour
[ ] Know which employees are above/below threshold and contracts reflect it
[ ] UIF is registered, deducted, and paid monthly
[ ] COIDA registration is current and Return of Earnings filed
[ ] Payslips issued with every payment, showing required details
[ ] Overtime agreed in writing and paid at 1.5× (if below threshold)
[ ] Leave records kept (annual, sick, family, parental)
[ ] Fixed-term contracts state reason and end date in writing
[ ] Disciplinary code exists on paper and warnings follow it
[ ] Warnings are dated, specific, signed (or refusal witnessed), and filed
[ ] Employee records kept safely for at least three years

Get in touch if you need help.

16/08/2026

Nice one

POV: Your aunt asks "so what do you do?" and you have exactly 30 seconds to explain medical billing and coding before she asks about your dating life

Turns out, you're learning a skill that literally keeps healthcare running. Doctors need coders. It's that important. And the career prospects? Chef's kiss. 💼

😂

Learn More:
https://tinyurl.com/hh-mbc

19/07/2026

Dear Practice Manager

Allow me for a moment to challenge the way you think about technology?

Most practices don't actually want better technology.

They want:

Fewer problems.

Better decisions.

Better outcomes.

Happier patients.

A team that gets more done.

Technology is simply the vehicle.

Yet I still see practices signing up for software before they understand the problem they're trying to solve.

It's like buying a faster car before deciding where you're driving.

The practices growing fastest aren't the ones with the latest tools.

They're the ones making better decisions because they have the right information at the right time.

Technology should never be the strategy.

It should make the strategy easier to execute.

Question: What's one technology investment your practice made that genuinely changed the way you operate?

The best practice management conversations don't start with technology, they start with understanding the workflow.

If you'd like to explore what's holding your practice back, I'd be happy to have that conversation.

Fudley Bezuidenhout Pr.Eng
[email protected]

14/06/2026

Healthcare Practice Managers

When Medical Aid Runs Dry, Practices Must Think Differently

By mid‑year, many South Africans exhaust medical aid benefits. Six months remain uncovered. For practices reliant on scheme remittances, this is a systemic threat.

Contributions rise 6–9% annually, yet benefit caps stay static. Patients downgrade, delay care, or default. Practices face arrears, shrinking cashflow, and mounting admin.

Survival depends on decisive leadership:

Diversify revenue streams beyond medical aid.

Educate patients early about limits and co‑payments.

Adopt value‑based care to reward outcomes.

Strengthen billing systems to reduce rejections.

Recovery is possible. Practices that embrace cashflow triage, rebuild patient trust, and leverage digital health tools can turn crisis into resilience.

This is not the year to wait and see. It is the year to act, re‑engineer workflows, and position for sustainability.