08/12/2020
Durban Toybox Family ❤️
Based on recent reports of Super Spreader events within the Durban region, we have made the decision to postpone Toybox Durban until further notice.
We understand your frustrations, we feel them too. We’ve gone to great lengths and done our best to bring you the event that you want and deserve. While it breaks our heart to postpone seeing your smiling faces at our event, we feel it would be reckless to host the festival knowing that it could potentially put our attendees health at risk.
As much as we’d love to host the festival, the safety of our guests and staff is always our number one concern and we certainly do not want to contribute to a spike in COVID cases that might result in harsher lockdown conditions for our entire region.
We understand that some ticket holders may not want to hold onto their tickets for a future date in 2021 and as such have revised our cancellation policy. As I'm sure you can understand we have undergone significant financial expenses in preparation for the Toybox Festival event, only to have to reschedule now on a second occasion a decision we feel obliged to make.
This said we have revised our cancellation policy and would like to give ticket holders the option to either hang onto your ticket which will be valid at Toybox Festival on a future date when announced, or you can apply immediately for a 50% refund. We really thank you for your understanding as we look to navigate these unprecedented times and ultimately bring Toybox Festival to Durban but only when it will be a safe experience for all in attendance. If you have any questions feel free to DM us