Mercer County E-911

Mercer County E-911 Mercer County Communications Center Authority Board (911) in Mercer County, West Virginia.

Our center serves as the county’s primary PSAP and is responsible for providing vital 911 communications support to our residents, our visitors, and our responders.

Happy West Virginia Day from Mercer County 911! 💛⛰️Today, we celebrate the Mountain State we are proud to call home,  a ...
06/20/2026

Happy West Virginia Day from Mercer County 911! 💛⛰️

Today, we celebrate the Mountain State we are proud to call home, a place of resilience, kindness, and communities that look out for one another.

From our rolling hills to our small‑town front porches, West Virginia’s strength has always come from its people.To every neighbor who supports us, to every first responder who stands beside us, and to every caller who trusts us in their moment of need, thank you.

Serving Mercer County and the great state of West Virginia is an honor every single day.Here’s to the spirit of West Virginia: strong, steady, and full of heart.

Happy WV Day, Mercer County! 💙💛

Today, we honor Juneteenth, a day that marks freedom, resilience, and the ongoing pursuit of equality.At the Mercer Coun...
06/19/2026

Today, we honor Juneteenth, a day that marks freedom, resilience, and the ongoing pursuit of equality.

At the Mercer County 911 Communications Center Authority Board, we recognize that the strength of our community is rooted in the diverse voices, histories, and experiences that shape it.

Juneteenth reminds us that progress is built when people stand together, uplift one another, and commit to a future where every person is valued and heard. Our 911 professionals serve every caller with dignity, compassion, and fairness. Values deeply connected to the spirit of this day.

💛We celebrate freedom.
💛 We honor the past.
💛 We continue the work toward a more just tomorrow.

From our Board to the people of Mercer County: May this Juneteenth be a moment of reflection, unity, and hope.

A sincere thank you to Keith Gunnoe, Mercer County Floodplain Manager and Office of Emergency Management Director, for i...
06/16/2026

A sincere thank you to Keith Gunnoe, Mercer County Floodplain Manager and Office of Emergency Management Director, for inviting me to join him in presenting at the 2026 West Virginia Floodplain Managers Conference held in beautiful neighboring Summers County at Pipestem Resort State Park.

It was an honor to share the human side of flooding from a 911 perspective.

When the historic February 2025 flooding struck Mercer County, it came hard and fast, impacting every corner of our county and quickly becoming a multi-agency disaster response. Our communications center experienced nearly three times the normal call volume as emergency responders worked tirelessly to answer the needs of our community. We discussed the many active incidents occurring simultaneously and the tremendous support provided by water rescue teams from Kanawha and Fayette Counties.

Floodplain managers focus on infrastructure, mitigation, and reducing future risk. In 911, we hear the cries for help from those trapped by rising waters, and we hear the relief in their voices when they know help has arrived.

The response to the February floods demonstrated what can be accomplished through partnerships. Mercer County 911, the Office of Emergency Management, fire departments, EMS, law enforcement, DNR, DOH, swift water rescue teams, and our communities came together with one common purpose and that is protecting lives and property.

I appreciate the opportunity to speak alongside Keith and to share how planning, mitigation, and emergency response are all connected. Together, we can continue building stronger and more resilient communities throughout West Virginia.

June is National Safety Month, and here at the Mercer County 911 center in Princeton, WV, safety starts the second an em...
06/09/2026

June is National Safety Month, and here at the Mercer County 911 center in Princeton, WV, safety starts the second an emergency call is answered!

Whether you are driving to work, walking through town, or enjoying the summer weather, please remember to stay safe on the roads.

Here are a few tips to help keep our community protected:

📱Stay focused: Put the phone down and avoid all distractions while driving.

⚠️Watch out for others: Always yield to pedestrians at intersections.

🚓Slow down: Observe the speed limit, especially in residential areas.

If you ever experience or witness a traffic emergency, our 911 Communication Officers are here 24/7 to send help your way as quickly as possible.

Be safe out there! 💙💛

05/22/2026
Behind every 911 call is a Communications Officer working around the clock to keep our community safe. Today, we want to...
05/21/2026

Behind every 911 call is a Communications Officer working around the clock to keep our community safe. Today, we want to say a massive THANK YOU to Sean and the Bluefield Rescue Squad for supporting our team! 📞✨

They have generously donated the funds to purchase the beds for our new Dispatcher Bunk Room. Having a dedicated space to rest during extended shifts and severe weather emergencies is crucial for our dispatchers' well-being and readiness.

As fellow first responders, Bluefield Rescue Squad knows firsthand how important a space like this is. This gift is a wonderful reminder of the strong partnership we share in Mercer County. 🤝

Thank you for looking out for our dispatchers and supporting our first responder family. We look forward to showing off the completed room soon! *Below is our inspirational design*

THANK YOU, MERCER COUNTY EMS HEROES! 💙🚑💚​To the incredible crews at Bluefield Rescue Squad, Princeton Rescue Squad and t...
05/18/2026

THANK YOU, MERCER COUNTY EMS HEROES! 💙🚑💚

​To the incredible crews at Bluefield Rescue Squad, Princeton Rescue Squad and the Rescue teams across WV.

​When the tone sounds, you answer the call. Every day and every night, you step into stressful, chaotic situations and bring life-saving skill, calm, and compassion to our community.

​As the Mercer County Communications Center Authority Board, our 911 Communications Officers send out the calls, but you are the hands and hearts on the front lines. We see your long hours, your sacrifices, and your unwavering dedication to saving lives.

​Thank you for your resilience, your professionalism, and everything you do to keep all of Mercer County and WV safe. We are incredibly proud to partner with you! 🙌🚑

Behind every headset is a heart that breaks right along with yours. 🎧💔As 911 Communications Officers, we are trained to ...
05/15/2026

Behind every headset is a heart that breaks right along with yours. 🎧💔

As 911 Communications Officers, we are trained to be the calm voice in the dark and the steady hand during chaos. But beyond the consoles and the radio frequencies, we are also parents, brothers, sisters, daughters, sons, and friends.

No amount of training can fully prepare a human soul for the weight of a traumatic loss like the one our community is facing. No call is ever truly "easy," but some stay with us forever.

Please know this: You are not alone.

We are sending our deepest thoughts, prayers, and strength to:

😪The families and friends navigating the unthinkable.

🚓🚑🚒Our brave responders who worked furiously to do whatever they could on the scene.

🎧Our dispatchers who answered the call, maintained their focus, and got help on the way with incredible speed during the most difficult moments.

💔 Our entire community, as we process this grief together.

We want to acknowledge the heavy burden everyone is carrying. We stand with you, we hurt with you, and we are here for you always.

Honoring Our Heroes Behind the Badge ​This National Police Week, the Mercer County Communications Center Authority Board...
05/12/2026

Honoring Our Heroes Behind the Badge

​This National Police Week, the Mercer County Communications Center Authority Board and our Communication's officers stand proud to recognize the unwavering dedication of our law enforcement officers.

From the officers on our streets, patroling our universities and railroads, to all of those answering the call... these men and women embody dedication and bravery every single day.

​We celebrate their commitment to keeping our community safe and offer a message of deep appreciation for their service.

To our officers: we see your sacrifice, we value your courage, and we honor you. Thank you!!

&Swvpd and more....

To the Women Behind the Thin Gold Line 🤩🤩​Behind every calm voice on the radio is a woman of incredible strength—and beh...
05/10/2026

To the Women Behind the Thin Gold Line 🤩🤩

​Behind every calm voice on the radio is a woman of incredible strength—and behind her is a a mom or mother figure who taught her how to stand tall in the face of a storm.

​Being a 911 Dispatcher means carrying the weight of the world on your shoulders while the rest of the city sleeps. It takes a special kind of heart to stay steady when others are panicking, and that resilience didn't just appear out of nowhere. It was nurtured, encouraged, and built by the moms who raised us to be the helpers, the protectors, and the lifelines.

​To our Dispatch Moms: We see you balancing the headset and the household. We see the missed holidays and the late-night shifts, all while giving your kids the best of you, even when you're drained.

​To the Moms and mother figures of Dispatchers: Thank you for raising daughters strong enough to handle the calls most people hope they never have to make. You are the foundation of their bravery.

​Today, we celebrate two generations of strength.

​Happy Mother’s Day to the heroes on the line and the women who raised them! 🎧❤️🌹

Address

911 Shelter Road
Princeton, WV
24739

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