09/05/2020
𝗗𝗘𝗔𝗥 𝗩𝗔𝗟𝗨𝗘𝗗 𝗣𝗔𝗧𝗥𝗢𝗡𝗦:
Our company, Ice-America, has been managing the Promenade Ice Chalet for nearly five years. During that time, we've gratefully watched over the ice rink like a family and endeavored to fulfill its potential as a viable business. It was exciting to see so many new families introduced to ice skating over that period of time—which saw attendance double. Thank for your patronage and support!
Many of our team members have been a part of the ice rink's history since the early years as an Ice Capades Chalet, and again during its reincarnation about 20 years ago. We have greatly enjoyed being a part of the community and sharing the joy of ice skating with so many wonderful families and skating enthusiasts.
It is with a sad heart that we share the news: Promenade Ice Chalet will close at the end of this month, with the last day of full operation being September, 27, 2020. The decision was made by the facility owners and the current business climate with greatly reduced attendance levels and higher costs is likely a strong factor. Running an ice rink profitably is a huge challenge in the best of times and simply not possible during a pandemic.
While the future is uncertain, I can say that our Ice-America team will be looking for opportunities to reopen at a later date or bring another ice rink to the area in the coming months and years. We hope to welcome you again when the time is right or to see you in the meantime at one of our holiday ice rinks.
For those of our patrons currently enrolled in any of our programs, please know that the departments overseeing the programs your skater is enrolled in will be in touch with you in the coming days to address how to move forward.
We encourage you to enjoy Promenade Ice Chalet’s last few week as much as possible. Bring your family and soak up the fun! Thank you again for the opportunity and we hope to see you all on the ice again soon!
Scott & Azumi Williams / Michelle Feldenzer, GM
Ice-America
