06/23/2026
Someone who builds the machines and supports the customers who use them.
Meet Demitrius Thompson — Mallard Medical's newest team member.
Demitrius joins us in a role that sits at the heart of everything we do: manufacturing and building Mallard machines on the production floor, and supporting the customers who depend on them every day. It's a rare combination — someone who understands how a machine is built and genuinely cares about the person on the other end of the phone.
That combination matters more than most people realize. When a customer calls with a question about their anesthesia equipment, the difference between a good answer and a great one is often whether the person helping them has actually worked with the machine. Demitrius will have that experience from day one.
What stood out to us immediately was his drive to keep learning. In this industry, equipment evolves, protocols change, and the cases our customers are managing never stop being complex. Someone who's hungry to understand more — not just enough — is exactly who we want standing behind our products.
Welcome to the team, Demitrius. We're glad you're here.
If you're in the veterinary anesthesia world and ever need support, you just might hear from him.