12/02/2025
Well, I was making good progress: posting, creating, staying focused. Then I decided to check my Etsy account settings and realized that one the payment accounts was my previous Relay account that closed when they separated from their previous partner. Then came the real challenge when I tried to update it. You can't update the account without the full account number. Nothing on Relay or on my statements showed then entire account number. I called Relay, and although the person I talked to tried to get the account number, they did not have access to that information. They said they would escalate it to someone who could help, but I had little hope I would hear from anyone.
Mean while I called Etsy to confirm what I already suspected and feared; if I couldn't get my account number, then I would have to close my current Etsy shop and open a new one. I put my Etsy shop in vacation mode, worked on my writing and a few projects to keep things going. I decided to just give it time and create for the simple pleasure of being creative.
A couple weeks later, just when I was resigned to what needed to be done, I got an email from Jin at Relay. They were working on my request, and giving me updates even when it was just to let me know that Relay was still working on it. Relay and Jin came through and I was able to get my account number and make my Etsy account live again. Here are just a few things I was creating while waiting :)
https://www.etsy.com/shop/ConvergingTangents
