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17hats The all-in-one client management software trusted by 20,000+ small business owners to kill the clutter and give you back your time. How cool is that?
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17hats was created out of a passion to help other entrepreneurs streamline their businesses. We are passionate about everything business related, and always looking to find ways to help you become more productive. When we built 17hats, we knew we wanted it be more than a bunch of different features. It’s a system where everything works together to organize your business; so you know what to do, when to do it and can get it all done from one place. The structure 17hats will provide for your business will let you breathe a sigh of relief. No more worrying if things fell through the cracks. You will provide a great customer experience every single time! We know that running a business can be lonely. This is why we have an amazing team of business support experts that are standing by to not only answer questions on how to best use 17hats, but can also provide help on optimizing your business processes. Go ahead and sign-up for a trial today. We look forward to hearing what you think, and work with you on building a better business!

Every booking starts with someone taking a chance on you. What happens next decides whether they become a client. 📩The O...
10/06/2026

Every booking starts with someone taking a chance on you. What happens next decides whether they become a client. 📩

The October issue of The Journey is here, and it covers everything from the first inquiry to the paid invoice. Inside:

📨 The three-email follow-up that turns stalled quotes into bookings
📑 The 3-in-1 Document: clients accept, sign and pay in one sitting
📅 How Online Scheduling ends the "I'll hold it for you" problem
⚡ Why sending the price first can win you the inquiry
✍️ What belongs in every service contract
💌 How to keep past clients warm all year without a sales pitch

Plus: new Two-Way SMS Texting, feature updates, fresh tutorials and a crossword. 🧩

Stop relying on memory and let your systems close the gaps. Read the full issue now: https://17hats.com/magazine-issues/the-journey-october-2026

Three emails. Three waits. Three chances for a client to go quiet.That's what sending a quote, then a contract, then an ...
10/02/2026

Three emails. Three waits. Three chances for a client to go quiet.

That's what sending a quote, then a contract, then an invoice costs you.

One document fixes it.

Quote, Contract, Invoice puts all three in a single send. Your client picks their package and add-ons, signs the contract electronically, and pays the invoice — in that order, in one sitting.

What they choose on the Quote updates the invoice automatically. No rewriting. No second version.

And if a booking only needs one or two of them, send one or two.

Fewer sends means fewer places to lose the booking. You close faster, and you look professional doing it.

Growth isn't more hours. It's a shorter path from "yes" to paid.

See how it works — link in bio.

Your email sits unread, but your text gets answered in minutes.That gap is where bookings stall, appointments get missed...
09/28/2026

Your email sits unread, but your text gets answered in minutes.
That gap is where bookings stall, appointments get missed, and invoices sit past due. Texting closes it.
Now it's a Workflow Action Step in 17hats

Your Workflow can now send a text on its own. Every Contact who has opted in to text messages gets it. For Contacts who haven't opted in — or who opted out — you can choose to create a to-do instead, so you're reminded to reach out another way.

No gaps. No one forgotten.

Now your texts runs on autopilot inside the Workflows you already built.

Read it and activate (or automate)! September's issue of The Journey is packed with how-to advice from 17hats ambassador...
09/09/2026

Read it and activate (or automate)! September's issue of The Journey is packed with how-to advice from 17hats ambassadors who are real business owners.

Their perspectives from different professions will have you thinking about how you can utilize 17hats' features to have a direct impact on your business. Plus, read about our latest features and updates in 17hats.

Read here: https://www.17hats.com/magazine-issues/the-journey-september-2026

Swipe if you've ever eaten lunch standing up.The August issue of The Journey is all about balance when you're the whole ...
08/17/2026

Swipe if you've ever eaten lunch standing up.

The August issue of The Journey is all about balance when you're the whole team. Boundaries, policies, what to hand off, and a quiz that's a little too accurate.

Full issue is free to read: https://www.17hats.com/magazine-issues/august-2026-the-journey

08/13/2026

Jump into the final summer issue of The Journey. Take the business quiz and learn how to take back control of your time. All free business and 17hats education - no sign ups, flip through today. 📖☀️

The August issue is here. 📖 This month the theme is work-life balance. Inside: why balance was never a 50/50 split, the ...
08/07/2026

The August issue is here. 📖 This month the theme is work-life balance.

Inside: why balance was never a 50/50 split, the 10 policies worth writing down before you need them what to handle first when you’re the whole team, and a quick quiz to find out if your business is running you.

Free to read. No signup. Link in bio. 💚

07/28/2026

Catch up with Jebb to see which new tutorial videos will be available with our August issue of The Journey. 🎥⚙️

07/13/2026

New Feature 🚨 Account Custom Fields let you store business-specific information — like office hours, license numbers, and social media handles — and pull it into your emails, documents, products and services, and Client Portals using tokens.

In this tutorial, we’ll show you how to add Account Custom Fields in Account Settings, insert them into templates like your email signature, and edit the field value in one place so every template updates automatically.

No more hunting down every template when your hours change or your Instagram handle does. Set it up once and let the tokens do the work.

The July issue of The Journey is live! 🎉This month, we’re talking all about Client Experience. Inside this issue, you’ll...
07/08/2026

The July issue of The Journey is live! 🎉

This month, we’re talking all about Client Experience. Inside this issue, you’ll find practical ways to:

✨ create a smoother lead-to-booking experience
✨ find the gaps in your client journey
✨ build trust as a solo business owner
✨ use 17hats to make the process easier
✨ turn great client experiences into repeat business and referrals

Because your clients aren’t just remembering the work you did. They’re remembering what it felt like to work with you.

Read the July issue of The Journey today.

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Monday 7am - 4pm
Tuesday 7am - 4pm
Wednesday 7am - 4pm
Thursday 7am - 4pm
Friday 7am - 4pm

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