06/10/2026
The sign at the drive-through order board today told me this location is cashless. Cards only. No cash. No exceptions.
And then it said if you do not have a card please pull forward and we will explain your options.
I want to think about what those options are. The sign has already said no cash and no exceptions. So the options are presumably not cash-related. You cannot pay with cash because cash is not accepted. The sign was very clear about this. So what are they explaining.
The most likely options are that there is an ATM nearby, or that they can process a mobile payment of some kind, or that the employee at the window will offer sympathy and suggest a different restaurant.
But saying pull forward and we will explain your options after stating there are no exceptions creates an expectation of flexibility that the first part of the sign has explicitly denied. You cannot say no exceptions and then say we have options in the same sign. The sign is contradicting itself.
I have a card. This did not affect me. But I thought about the person in line behind me who only has cash and is now being told to pull forward for an explanation of options that may not include any options. That person's day is about to take a turn.