07/18/2026
Hi everyone!
Many of you already know my pricing, booking process, policies, and everything in between, but I know there are also many new faces here. As I am beginning to take on more clients again, I felt it was the perfect time to create an updated, pinned post with everything you need to know before booking.
Many of you also know that I took a step back from balloon styling and event decorating for a while because, well.. Life happened. Between being a wife, a mom, working a full-time job, and staying actively involved in our community, my schedule became incredibly full. While I never lost my passion for creating beautiful celebrations, I knew I needed to find the right balance.
I’m so excited to be taking on more events again and can’t wait to help make your birthdays, showers, graduations, weddings, corporate events, and special occasions unforgettable.
Thank you for your continued support of my small business. It truly means more than you know. Please take a moment to read through my updated booking information and policies below before inquiring about your event.
Booking Information & Policies
⬇️Updated July 2026⬇️
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📍 Location & Travel
We are proudly based in Artesia, New Mexico.
•Events within Artesia do not incur a travel fee.
•Events outside of Artesia will include a travel fee based on distance and travel time.
•Pricing reflects the time, creativity, experience, materials, and labor that go into each event. My prices are firm and are not negotiable.
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📝 Booking Information
To receive a quote or reserve your event, please provide:
•Event date
•Setup time
•Event start time
•Venue or event address
•Theme or color palette
•Inspiration photos (super helpful)
The more information you provide, the quicker I can prepare your quote.
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⏳ Rush Bookings
Bookings made with less than three (3) weeks’ notice will be subject to a Rush Fee.
Rush fees help cover expedited ordering, scheduling adjustments, and priority preparation required to accommodate last-minute events.
Rush bookings are accepted based on availability and are not guaranteed.
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📄 Contracts (NEW - I hate do do this because I trust my clients, but one person ruins it for everyone)
A signed contract is required for all bookings.
Once we have discussed your event details and I have confirmed availability, a contract will be sent to you.
Your event is not officially booked until:
•Your signed contract has been received.
•The required payment has been made.
No custom materials or supplies will be ordered until both requirements have been completed.
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💳 Payment Policy
Accepted payment methods:
•Venmo
•Cash App
•Zelle
•Cash
Invoices are valid for 24 hours unless another client books and pays for the same date first.
Dates are never held without the required payment.
Balloon & Styling Events
A 50% non-refundable retainer is required to reserve your event date.
The remaining balance is due 7 days prior to your event.
Rental-Only Bookings
For rentals that do not require custom supplies or materials including marquee letters, photo booth rentals, and other rental items the payment in full is required at the time of booking to reserve your date.
If payment is not received by the due date, your reservation may be canceled and your event date released.
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❌ Cancellations & Rescheduling
The required retainer is non-refundable and reserves your event date exclusively.
Should you need to reschedule:
•I will gladly transfer your booking to a new date if I am available.
•All payments made remain non-refundable.
•If I am unavailable for the new date, the booking will be considered canceled.
Because materials are purchased specifically for your event and your date is reserved, refunds cannot be issued.
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⏰ Setup Times
Please provide accurate venue access times when booking.
Many venues have strict setup windows, and I often have multiple events scheduled the same day.
Incorrect or delayed access information may affect setup timing.
We are not responsible for delays caused by inaccurate venue information or late access.
Additional labor fees may apply if setup is delayed due to venue restrictions that were not disclosed.
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☀️ Outdoor Events & Weather
New Mexico weather can be unpredictable. While every effort is made to ensure a beautiful setup, weather conditions are outside of my control.
Heat
•Balloons naturally expand in high temperatures.
•Dark and chrome balloons are especially prone to popping.
•Outdoor balloons may oxidize and develop a softer matte appearance.
Wind
•Wind can significantly affect balloon installations.
•I will always recommend the safest placement possible.
•Outdoor installations cannot be guaranteed against wind damage.
Rain
Please monitor the forecast leading up to your event.
Whenever possible, I recommend moving balloon installations indoors.
We are not responsible for weather-related damage once setup has been completed.
Due to my event schedule, I am generally unable to return for weather-related repairs or adjustments.
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🎈 Balloon Quality
I proudly use professional-grade, high-quality balloons to provide the best durability, appearance, and overall finished design for every event.
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🏠 Rental Equipment & Client Responsibilities
All rental items including marquee letters, backdrops, arches, stands, pedestals, photo booth equipment, props, and other decor remain the property of The Modern House Party.
Clients are responsible for all rental items while they are in their possession.
Lost, stolen, damaged, or excessively dirty rental items may result in repair, replacement, or cleaning fees.
Rental items may not be moved, altered, or disassembled without prior approval.
Balloon Removal
Balloon installations are not included with rental pickup.
It is the client’s responsibility to remove and properly dispose of all balloons before scheduled pickup of rental equipment.
If you would like us to remove and dispose of your balloon installation, a Balloon Removal Fee can be added to your invoice.
This service must be requested in advance and is subject to scheduling availability.
Client Responsibilities
To ensure a smooth installation and pickup, clients agree to:
•Provide accurate venue information and setup times.
•Ensure the setup area is clean, clear, and ready upon arrival.
•Ensure venue access is available at the agreed-upon time.
•Notify me of any venue restrictions, stairs, elevators, loading instructions, or special access requirements before the event.
•Keep children and pets away from the setup area during installation and breakdown.
•Ensure rental items remain in a safe, secure location throughout the rental period.
Failure to provide proper access or an adequately prepared setup area may result in delays or additional labor charges.
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🎨 Design Changes
Minor design changes may be requested up to 14 days before your event, depending on availability.
Major changes including theme changes, color palette changes, venue changes, additions, or redesigns requested within 14 days of the event may be subject to additional fees or may not be possible due to supplies already being ordered.
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📸 Photos
The Modern House Party reserves the right to photograph completed setups for marketing, portfolio, website, and social media purposes unless otherwise requested before your event.
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❤️ Donations
I am proud to support our local community.
Due to scheduling and supply costs, I accept a maximum of two donation requests per calendar year.
Please note:
•Weekend events are not eligible.
•Donations are based on availability.
•Submission of a request does not guarantee approval.
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