12/01/2023
Dear Alamogordo Community,
First, we would like to say thank you for all your support throughout our tenancy during the past 5 years. This letter is to inform you as of today, Rocket City Family Fun Center will be closing its doors. We understand this is not the news you want to hear during the upcoming holidays. We have explored every option possible to keep the business open but due to unforeseen circumstances, building troubles, and constant staff turnaround issues, we have made the difficult decision to close the business.
We had a vision and a plan when entering the Alamogordo region. After the COVID pandemic, everything changed. The pandemic had a huge impact on our business and although the Company survived the pandemic, it started a domino effect on the ability to sustain our business. In addition, the difficulty of finding, training, and maintaining staff was a constant struggle. Although we have tried our best, we can only do so much with limited staff.
We are in the process of transitioning to a new operator that will resume operation of the business and re-open as quickly as possible. Please understand this process will require the City’s approval and we will do our best to collaborate and make a smooth transition in doing so.
During the process, we have met many great families, employees, and people who have been dedicated to helping us maintain business. We wanted to say thank you for all your support and kind words. This letter will not be able to explain everything throughout our 5 year tenancy but we will do our best to coordinate with the City in the new transition.
Rocket City Management Team
