24/04/2022
Attention❗❗❗
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UBL Debit Card Fraud
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In connection with fraudulent transactions being reported by UBL customers. I would like to apprise that, all Debit Card/Credit Card performed on E-Commerce platforms without 3D Secure (OTP), by default becomes liability of the bank/merchant.
In this case, fraudulent transactions being reported by Customers, transactions were performed on High end merchants such as Google Play store, Netflix etc who take responsibility of fraudulent transactions performed without 3DSecure. Hence, Bank/merchants are transactions shall be reversed in due course of time
In the light of the foregoing situation, customers are recommended to place temporaily block on internet transactions, until root cause is identified and necessary measures have been taken.
