14/10/2023
"Dear Players,
We understand that sometimes mistakes happen in the game, and there may be instances where items or in-game cps are lost due to player errors, we want to clarify that it is not within our policy to provide refunds for such situations. When it comes to buying or selling in-game items to fellow players, it's important to exercise caution and deal with trusted individuals. We want to make it clear that it is not our responsibility to provide refunds in the event of transactions between players, whether it's a purchase or sale of in-game items.
We highly recommend being cautious and double-checking your actions in the game to prevent unintended losses. Our team is here to support you in various ways, but refunds for these specific cases are not something we can offer.
Thank you for your understanding, and we hope you continue to enjoy your gaming experience.
Best regards,
Ephemeral Conquer