20/05/2026
She parked her car on one of the most famous streets in the world and stepped out. One step forward and she was gone.
Donike Gocaj was 56 years old, a mother of two and a grandmother. On Monday night at 11:20 p.m., she stepped out of her Mercedes-Benz SUV outside the Cartier store at 52nd Street and Fifth Avenue in the heart of New York City and fell ten feet through an open manhole. There were no cones around it. No warning signs. No barriers. Her daughter-in-law told reporters there was nothing to signal any danger at all.
A witness described it as watching her take one step forward and simply disappear. Another witness, Carlton Wood, said he heard Donike screaming from inside the hole. She was not distracted. She did not wander onto a construction site. She parked her car, stepped out, and dropped straight in.
Con Edison, which owns the manhole, later reviewed surveillance footage and concluded that a passing truck had dislodged the cover roughly twelve minutes before Donike parked nearby. In those twelve minutes, no one closed it off. No one put up a single cone. Donike had no way of knowing it was there.
First responders rushed her to New York-Presbyterian Weill Cornell Medical Center, where she passed away from her injuries. Her family visited the scene the following morning, trying to make sense of something that cannot be made sense of.
Con Edison said it is investigating. The Mayor's office said every question must be asked and answered. Donike's family is left carrying a loss that should never have happened.
She stepped out of her car. That was all. And it cost her everything.
Do you think Con Edison should be held fully responsible for what happened to Donike?