Bouncy Castles, assault course , disco dome & sumo suits for any event Take a look at our offers! A: To hire a Bouncy Castle, Slide, Soft Play, Ball Pool Sumo Suits or Inflatable from our range, please either use our page or call us on 07552720176 ��Q:How much notice do I need to give for a booking? A: You can book anytime however during the summer months we are very busy, particularly a
t weekends and bank holidays, so you are advised to book early to avoid disappointment. However, we will accept bookings as late as the same day, so it’s always worth a phone call if you do make a last minute decision. Q: When are your bouncy castles available? A: Our castles are available 7 days a week all year round including Bank Holidays excluding Christmas Day although outdoor hires may cease from October through to April depending on the weather.��Q: What do the prices include? A: All Bouncy Castle booking prices include a blower, extension cable, safety instructions and safety crash mat/s where applicable. The price also includes set up and collection. Prices DO NOT include Staffing ��Q: Do I have to pay a deposit and how do I pay? A: No deposit is required for hires under £100 Our method of payment is either bank transfer into our business account or cash ��Q: How does the castle operate and will I be able to put it down? A: All units run on an electric blower - extension leads are supplied at no extra cost and whilst the castle is in use it needs to be plugged in and switched on to keep it inflated. To deflate the castle, simply unplug the blower and it will slowly deflate (make sure nobody is using the castle at the time!).��Q: Can the bouncy castle be inflated indoors? A: Yes, most of our Bouncy Castles can be inflated indoors, we will provide sandbags to weigh the Bouncy Castle down. You will need to check the ceiling height of the venue before booking. We also provide safety mats for indoor use. Q: Can you set up a bouncy castle outdoors on a concrete, tarmac or paved surface? A: If you have no alternative surface then please tell us this during booking so that we can arrange for extra sand bags and safety mats to be in the vehicle when we deliver the castle. set-up is subject to the wind speed in the weather forecast. A: Bouncy castles, slides and other inflatable situated outdoors need to be on a reasonably flat grassy area (slight slopes are ok) so that they can be staked down. The area needs to be free of any sharp stones, objects, dog mess or excessive mud. If our delivery staff have to wait while you clear access, prepare the site, or if the access/site is unsuitable, we reserve the right to cancel the booking. Our recommended surface is a grass
Q: How much space is needed? A: You will need to allow a minimum of 4 feet to the rear of the castle and 2 feet to either side and the front of the castle. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish bins, washing lines etc are removed from the area where the castle is to be sited. Any overhanging trees and prickly bushes need to be pruned back before our delivery staff arrive. TIP: One standard fence panel is normally six feet (6') wide, so this can be used as a guide to the size of your hire
Q: How long does it take to set up and pack away the inflatable and can it go up steps? A: The bouncy castles take approx 15 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire ��Q: What do I need to do on the day? A: We will need clear access (At least 3 feet wide) to the place you would like the Bouncy Castle situated. The Bouncy Castle will be wheeled to the location on a sack trolley. Please tell us at the time of booking if you have any narrow access ways, awkward routes or lots of steps to the location and we will advise you from there. If vehicles are parked on the driveway to your house, please make sure you have left enough room for us to wheel the Bouncy Castle past and that the area where it is to be sited is free from ANY obstructions (Trampolines, Swings, and Pet fouling !) PRIOR to us arriving, otherwise this will delay further deliveries to other customers��Q: When I hire the castle is there anything I need to provide? A: We supply all the hardware you will need for the castle. You will need to provide a 240 volts mains power supply. Our extension leads are 25m long. Please tell us if the Bouncy Castle will be further away from an electricity supply than this (we can provide a longer extension lead up to 50 metres max total). ��Q: Can you deliver with no side entrance and take castles through the house? A: Normally yes but we do need lots of room and Unfortunately if it should rain, water will get inside the inflatable and this can drain out whilst being removed and sometimes on your carpet or flooring We cannot take responsibility for any damage caused to your property whilst transporting the unit through the house.��Q: How long do I get the equipment for? A: As most parties are in the afternoon. We will deliver and set up your castle between 8am and 11am collection time between 6-8pm during summer months... earlier during winter months & if you have an indoor hire all times of delivery & collection are arranged at the time of booking. We work on a geographical basis when delivering & collecting
Q: Can adults go on the bouncy castle? A: Our standard Bouncy Castles are suitable for children up to the age of 12, and will NOT withstand the weight of an adult. Our Adult/All Age Bouncy Castles are built to withstand the weight of older children and adults, and use a much more powerful inflation fan making the Bouncy Castle bed firmer and more bouncy. Q: Do you hire overnight? A: We only hire the Adult/All age castles and the Sumo suits overnight for an additional £30 (per unit). This only applies to secure gardens, and you must accept full responsibility for the inflatable and equipment. Collection of the inflatable and equipment would be arranged for the following morning. ��Q: Do you charge for cancelling booking? A: You may cancel your booking without charge, so long as you give us sufficient notice so that we can hire the castle out to someone else.
�Q: Can I cancel for bad weather? A: If you decide that you want to cancel due to bad weather, that’s understandable. If the weather is borderline we would contact you to ask what your wishes are for booking but if we do deliver the inflatable then payment is due on delivery. The key factor in the final decision is safety as a wet inflatable is also very much more slippery and obviously the risk of accidents then increases. Q: What if it rains? A: Most of our castles have built in shower covers. However if the rain is heavy and persistent we would have to cancel for safety reasons There will be no cost to yourselves in the event of cancellation due to adverse weather. If it rains during use of the inflatable, firstly remove all people from the inflatable until rain ceases. Once the rain ceases, simply dry the inflatable with a towel and play can commence. Please note that upon delivery and setup the client will be expected to sign a damage & safety disclaimer. Please get in contact for further details.
