17/05/2020
Just a quick update about the currently situation and bookings.
I have been in contact with my little girls Cystic Fibrosis team this week and they have been keeping me informed on what is happening and how things are changing so quickly with the COVID 19. They know I run a bouncy castle business and I thought because I have now shielded for 12 weeks with her (next week this will be, not that I’m counting but it’s been a loooong 12 weeks inside with her) it maybe OK to start doing a few castles in June but unfortunately they have informed me that shielding dates for vulnerable people/children are from all of April, May and June, So we a heavy heart and upset I am having to cancel all my June bookings. (Like I did in March, April and May) I have been running my business for 9 years this year and have NEVER had to let people down like this, So I am truly sorry but my family comes first.
I know some other companies have now started back up and should be using some sort of PPE equipment, High cleaning products, only hiring castles out with a few days in between hiring out again (So they can clean the castle and any bugs will be destroyed between the hire dates) , Only hiring out to household customers (no other people allowed on it) , It HAS to be in your OWN back garden and NO contact with the customer as social distancing still applies. (We have also been advised not to go through houses).
I am really not sure what will happen from July and whether we will be hiring out again, it will all depend on numbers I guess with the Government and see what Sophie’s CF Team say. I am just playing each month out the best I can and hoping we will start back in July now. If not, we will keep trying every month!
I am deeply sorry to let you all down, but I have had to cancel all booking for June. I know this is quite quick to cancel BUT I just wanted to give you time as a loyal customer to either just cancel the booking or move it to a date in July, August or September. (From October it will be hall hires only) or I know some companies are starting to open so maybe able to book in with them if you need it for June.
We hope you and your family are keeping well and safe?
Many Thanks for all your support and patience in this unpredictable time and we hope to see you in the future.
Clare and Phil