19/04/2026
Hello Publix team,
I’m reaching out to share my appreciation for the excellent service I’ve consistently experienced at your stores, including the Coral Gables location #0084, where your associates have always been helpful and professional.
However, I’ve noticed a decline in the cleanliness and maintenance of the women’s restroom at this particular store over the past couple of years. Despite the overall great service, the state of the restroom has been disappointing and unacceptable.
I’ve attached photos and videos to illustrate the issue. I hope you’ll take immediate action to address this concern and restore the high standards I’ve come to expect from Publix.
Thank you for your attention to this matter and for providing a great shopping experience for your customers.