Our hours are M-F, 8am to 5pm. You can also reach our Customer Support team daily from 7am to midnight. MODERATION POLICY:
By using or accessing this page, you agree to comply with Facebook’s Terms and Conditions. Please note that postings to the BCLC or PlayNow.com page do not necessarily reflect the opinions of BCLC. We welcome all questions and commentary, and conversation. However, w
e expect individuals to post content and commentary that is both relevant and respectful to this community as a whole. We reserve the right to remove any posts and individual that don’t adhere to our guidelines. Please refrain from posting personal information on the page and/or in the comments. Specifically, we will not tolerate posts that are:
• Abusive, harassing, stalking, bullying, or threatening in nature
• Defamatory, offensive, obscene, vulgar or depicting violence
• Hateful and derogatory about things such as race/ethnicity, religion, gender, sexual orientation, nationality or political beliefs
• Fraudulent, deceptive, misleading or unlawful
• Trolling or deliberate disruption of discussion
• Violations of any intellectual property rights
• Spamming in nature
• Comments that suggest or encourage illegal activity
• Uploading files that contain viruses or programs that could damage the operation of other people’s computers
• Solicitations, advertisements, promotions or endorsements of any financial, commercial or not-for-profit organizations.
• Link baiting (embedding a link in your post to draw traffic to your site)
• Repetitive posts copied and pasted or duplicated by single or multiple users
• Multiple successive off-topic posts by a single user
If you have a BCLC customer service issue, we advise you to contact Customer Service at 1-866-815-0222 or https://lotto.bclc.com/email-us.html