ACI World

Appeler Itinéraire Site Web

ACI World ACI World’s mission is to advance the collective interests of airports and the communities they serve

✈️ What makes a great airport experience? And how do passengers rate theirs?From check-in and security screening to shop...
10/16/2026

✈️ What makes a great airport experience? And how do passengers rate theirs?

From check-in and security screening to shopping and gate areas, every stage of the journey plays a role in passenger satisfaction.

📊 The latest ACI World Airport Service Quality (ASQ) Barometer offers insights from 368 airports worldwide in Q3 2026.

🔎 Swipe through the findings to see how passenger satisfaction varies across different stages of the journey, airport sizes, and regions.

Learn more: https://aci.aero/programs-and-services/asq/voice-of-the-customer/asq-barometers/

✈️ The ICAO/ACI/IATA Accessibility Symposium wrapped up today in Montréal, with a closing session focused on implementat...
10/15/2026

✈️ The ICAO/ACI/IATA Accessibility Symposium wrapped up today in Montréal, with a closing session focused on implementation and next steps.

ACI World Vice President, Safety, Security and Operations, Darryl Dowd, joined Linda Ristagno (IATA) and Nuno Bellem (Canadian Transportation Agency) for the closing discussion, moderated by Janet Chemeli (ICAO).

The session focused on practical follow-up actions, strengthening implementation support, monitoring progress, and continued collaboration across the aviation sector.

Making air travel more accessible requires ongoing cooperation and practical solutions that improve the passenger experience.

Thank you to ICAO, IATA, and all speakers and participants for their contributions over the past two days!



ICAO - International Civil Aviation Organization
International Air Transport Association (IATA)

10/15/2026

✈️ Airports are going net zero… but what does that actually mean?

👏 Congratulations to Gold Coast Airport on achieving ACI World’s Accessibility Enhancement Accreditation (AEA)!As Marion...
10/14/2026

👏 Congratulations to Gold Coast Airport on achieving ACI World’s Accessibility Enhancement Accreditation (AEA)!

As Marion Charlton, Chief Operating Officer of Queensland Airports Limited, shares:

“We know airports can be overwhelming environments for some travellers, which is why we’re focused on providing facilities that support a range of needs. Accessibility is an ongoing journey, and through consultation with organisations such as Aspect, we continue to identify opportunities to improve the passenger experience so that everyone can travel through our airport with confidence.”

Well done to the Gold Coast Airport team for its continued commitment to accessibility and for working to make the airport experience more inclusive for all travellers. 👏

🔗 Learn more about the AEA Program: https://bit.ly/3oUC2vs

10/13/2026

🎉 Celebrating continued progress in airport customer experience!

We're pleased to share the latest ACI Airport Customer Experience Accreditation updates:

✈️ ATH – Athens International Airport "Eleftherios Venizelos"
📍 Athens, Greece
🏅 Status: Upgrade

✈️ BGI – Grantley Adams International Airport
📍 Christ Church, Barbados
🏅 Status: Renewal

👏 Well done to both airports on their continued commitment to enhancing the passenger experience.

🔗 Learn more about the program:
https://bit.ly/3CSPqEs

ACI Europe News & Events
ACI LAC

✈️ What's next for airports? Four policy priorities shaping the conversation. Join our live webinar, “What's Next for Ai...
10/13/2026

✈️ What's next for airports? Four policy priorities shaping the conversation.

Join our live webinar, “What's Next for Airports: Four Policy Priorities Leaders Need to Know,” introducing the ACI World Policy Agenda 2030 and its four priorities:

▶ Airports as Businesses
▶ Airport Capacity Enhancement
▶ Safety, Security and Operations
▶ Sustainable Growth and Decarbonisation

Hear from ACI World Director General Justin Erbacci and Vice Presidents Darryl Dowd, Nathalie Herbelles, and Slava Cheglatonyev as they discuss what these priorities mean for airports and how members can help shape practical, workable policy outcomes.

📅 21 October 2026
⏰ 10:30–11:30 AM ET
Register: https://lnkd.in/geEx2Mf9

👏 Well done to Techo International Airport (KTI) on completing its ACI APEX in Security review in Phnom Penh, Cambodia. ...
10/09/2026

👏 Well done to Techo International Airport (KTI) on completing its ACI APEX in Security review in Phnom Penh, Cambodia.

An APEX in Security review enables airport teams to evaluate their security practices in collaboration with experienced industry peers and experts.

Aligned with ICAO Standards, international regulations and ACI best practices, the review highlights effective practices and identifies opportunities for improvement. Through peer collaboration and knowledge sharing, airports can strengthen security effectiveness and enhance their ability to mitigate potential threats.

Thank you to the KTI team for hosting the review and to the assessors for sharing their knowledge and experience throughout the week.

🔹 Gary Bowden, Consultant, ACI World
🔹 Gary Leung, Senior Manager, Security and Facilitation, ACI Asia-Pacific & Middle East
🔹 Sho KAGAWA, Senior Security Manager, Narita International Airport Corporation
🔹 Ka Yu Wong, Manager, Airport Security, Airport Authority Hong Kong
🔹 Jessie (Hyowon) Jang, Safety/Security Manager, 인천공항 Incheon Airport
🔹 Wendy Leong, Senior Manager, Aviation Security, Changi Airport
🔹 Shashi Kanth Reddy, Head, Security Operations/Cargo, Delhi International Airport Ltd

Learn more about the program: https://lnkd.in/etJWpPGC

🌱 Green and climate-resilient airports are essential to achieving international aviation’s environmental objectives.ACI ...
10/09/2026

🌱 Green and climate-resilient airports are essential to achieving international aviation’s environmental objectives.

ACI World Director General Justin Erbacci will join the ICAO Green Airports Seminar 2026 on 29–30 October in Cairo, Egypt.

Justin will deliver welcome remarks and speak during “Airports in a Changing World: Infrastructure Trends and Strategic Responses.” The session will examine how airports worldwide are responding to evolving infrastructure needs and the implications for environmental initiatives and the clean energy transition.

Learn more and register: https://www.icao.int/events/env/icao-green-airports-seminar-2026



ICAO - International Civil Aviation Organization

✈️ What’s next for airports?Decisions made by regulators and global policymakers directly affect how airports are funded...
10/09/2026

✈️ What’s next for airports?

Decisions made by regulators and global policymakers directly affect how airports are funded, expand capacity, manage operations, protect passengers, and pursue sustainable growth.

Join our live webinar, “What’s Next for Airports: Four Policy Priorities Leaders Need to Know,” introducing the ACI World Policy Agenda 2030 and its four priorities:

▶ Airports as Businesses
▶ Airport Capacity Enhancement
▶ Safety, Security and Operations
▶ Sustainable Growth and Decarbonisation

Hear from ACI World speakers:

• Justin Erbacci, Director General
• Darryl Dowd, Vice President, Safety, Security and Operations
• Nathalie Herbelles, Vice President, Industry Affairs and Sustainability
• Slava Cheglatonyev, PhD, MSc, IAP, Vice President, Airport Business and Economics

Moderated by Anna Tormen, Assistant Manager, Industry Affairs, ACI World.

Explore how these priorities guide global advocacy, what they mean for airports locally, and how members can help shape practical, workable policy outcomes.

📅 21 October 2026
⏰ 10:30–11:30 AM ET

Register: https://us06web.zoom.us/webinar/register/WN_gHBZBVmyTsiujCmtG10TYg?_ #/registration

10/08/2026

✈️ Meet the 10 finalists of ACI’s World Business Partner Innovation Showcase!

Following months of selection, Airports Council International (ACI) is pleased to announce the 10 finalists who will take the stage at .

Their pioneering projects span airport accessibility, airside operations, passenger processing, and sustainability, bringing forward innovative solutions for the future of aviation.

The 10 finalists and their projects are:

▶ ac2air GmbH: Digital Aircraft Recovery Planning Tool and Network
▶ ALBA Robot: Autonomous Mobility Becomes Airport Operating Intelligence
▶ Copenhagen Optimization: Dynamic Stand & Gate Optimization for Real-World Operations
▶ GoodMaps: One Map, Every Touchpoint: Infrastructure-Free Airport Wayfinding
▶ Hubway.ai: Indoor Semantic Map Enabling Wayfinding Through Visual Landmarks
▶ NUCTECH: HKIA Smart Security Ecosystem: A Nuctech-Powered Operational Revolution
▶ Oreyeon LDA: Runway Surface Monitoring System (RSMS)
▶ waltr.bel: Aircraft Emission Tracker
▶ Xovis: Data-Driven Passenger Allocation
▶ Your Accessible Flight: AI-Powered PRM Operations and Accessibility Platform

Discover more about the finalists and their projects: https://lnkd.in/eACTmYw6

Join us at Airports Innovate 2026 to hear directly from the finalists as they present their innovations.

📅 23–25 November 2026
📍 Hilton Diagonal Mar Barcelona, Spain
💠 Hosted by Aena | Organised by ACI EUROPE, ACI Asia-Pacific & Middle East, and ACI World

Registration is open: https://lnkd.in/eSujvtYb

Adresse

1500-800 Rue Du Square Victoria
Montreal, QC
H3C0B4

Téléphone

+1 514 373 1200

Site Web

,

Notifications

Soyez le premier à savoir et laissez-nous vous envoyer un courriel lorsque ACI World publie des nouvelles et des promotions. Votre adresse e-mail ne sera pas utilisée à d'autres fins, et vous pouvez vous désabonner à tout moment.

Raccourcis

Sponsorisé

Partager