Dreadlock Installation Policy *NEW*
To provide the best possible results, every installation appointment is completed under the following terms. Booking an appointment confirms that you have read and agreed to this policy. Hair Preparation
Your hair must arrive:
* Freshly washed within 24 hours of your appointment.
* Completely dry.
* Free of conditioner, oils, leave-in products, waxes, gels, dry shampoo, and heavy styling products.
* Thoroughly brushed and free of knots unless otherwise discussed. If your hair requires excessive detangling or preparation beyond normal installation, additional fees may apply or the appointment may need to be rescheduled. Appointment Expectations
Dreadlock installations are detailed, time-intensive appointments that may take several hours depending on the style and amount of hair being installed. Please:
* Arrive on time.
* Wear comfortable clothing.
* Bring snacks or drinks if needed for longer appointments.
* Let me know in advance if you need breaks. Children & Additional Guests
To ensure a safe, comfortable, and distraction-free environment, **children are not permitted** at installation appointments unless they are the client receiving the service. Please arrange childcare before your appointment. Only the scheduled client may attend the appointment unless prior approval has been given. If you wish to bring a support person, please discuss this with me before your appointment. If you arrive with children or unapproved guests, I reserve the right to reschedule or cancel the appointment, and any applicable booking or cancellation policies will apply. During Your Installation
For the best results, please:
* Keep excessive head movement to a minimum.
* Avoid repeatedly touching, pulling, or adjusting the dreadlocks while they are being installed.
* Inform me immediately if you experience significant discomfort.
* Trust the installation process. Hair will look different throughout the appointment before the final blending and styling is complete. Aftercare
Once your installation is complete:
* Follow all aftercare instructions provided.
* Avoid excessive washing, swimming, or heavy sweating during the recommended settling period.
* Do not trim, tighten, or alter the dreadlocks yourself unless instructed.
* Improper care may affect longevity and is not considered a workmanship issue. Adjustments
If there is a genuine installation issue caused by my workmanship, please contact me within **48 hours** of your appointment and include clear photos. Small adjustments related to the installation may be offered at my discretion. This does not include:
* Changes made by the client.
* Normal loosening or settling of natural hair.
* General wear from sleeping, washing, exercise, or daily activities. Client Responsibility
By booking an installation, you acknowledge that:
* You have honestly disclosed your hair history and condition.
* You understand that synthetic dreadlocks require ongoing maintenance.
* Results vary depending on your natural hair texture, density, length, and aftercare.
* You are responsible for following all aftercare instructions after leaving the appointment. Respect & Professionalism
A respectful environment is expected from both client and artist. Appointments may be ended or refused in cases of abusive behavior, repeated lateness, or failure to follow agreed appointment policies. Thank you for respecting the time, craftsmanship, and care that goes into every handmade dreadlock installation.
