11/09/2026
π¨ THE SMITHIES CUSTOMER PORTAL IS NOW LIVE! π¨
Weβre excited to introduce the Smithies Karaoke and DJ Hire Customer Portal β your bookings, payments, music requests and account information all in one place! πΆπ»
With the Customer Portal, you can:
π
My Events
View your bookings and adjust selected event details.
π― Event Planning
Plan your event, view linked booking information, add planning notes and more.
π³ Invoices & Payments
See all your invoices and securely pay outstanding amounts online with Stripe.
π΅ Music Requests
Submit song requests for your linked booking and track their status. Approved requests automatically appear in your Event Planning section, while your request history is retained.
π Documents
Access documents we upload and share with you.
π§ Email Preferences
Manage which emails you receive from us.
π Email & Portal Notifications
Manage your notification preferences. Some important notifications cannot be disabled.
π‘οΈ Security
Manage your security settings and review account activity.
π³ Saved Cards
View, add, update or remove your saved Stripe payment methods.
π€ My Account
Update your account details, Stripe information and password.
β ALREADY A SMITHIES CUSTOMER?
This part is IMPORTANT!
Go to our website:
π www.smithieskaraokeanddjhire.com
Then:
1οΈβ£ Click Customer Portal
2οΈβ£ Log in using your details
3οΈβ£ If the system doesn't find your account, it will ask you to register
4οΈβ£ USE THE SAME INFORMATION THAT IS ALREADY ON OUR DATABASE
This is important because using the same information allows us to link your Customer Portal account to your existing customer and booking information. π
Once you're connected, your relevant bookings and information can appear in your portal.
πΆ Your Karaoke. Your Events. Your Portal.
Available 24/7 β anytime, anywhere.