AUSTRALIAN OWNED & OPERATED
Our management team has over 50 years of combined knowledge of business process outsourcing and call centre operations. We recruit and train each of our employees so they are totally adept to deal with Australian businesses and the Australian public. Australian BPO staff are all Australian at heart, with all team leaders being Australian citizens and all our staff enjo
ying dealing with Australian culture. Australian BPO has direct contact for all our clients locally. We can arrange to come to your office and show you how business process outsourcing will benefit your business.
WE VALUE TRANSPARENCY
We pride ourselves in being totally transparent so we like our clients to meet their team. We want you to be involved in the recruitment process and we encourage all our clients to attend at least one training session. As a client of Australian BPO, we encourage you to be as active with your team as you want to be. You have the option to attend:
- Skype Meetings -
We can organise team meetings over Skype to suit your calendar. These can be held as often as you like. Attend alone or bring your local team along!
- Take a trip to visit your team -
Come and visit your team in person and see them all in action!
Along with all the optional day-to-day interactions, any Australian BPO client will have direct access to a system that gives them the ability to see real time view of :
- what their team are doing
- historical statistics & reports
- access to call recordings
- ability to listen in on real time conversations
