Willow Tree by Susan Lordi

Just buy and enjoy our great service, we ship direct to your door.

1.Received your order request
After processed your payment and received your order request, we will email you to confirm this order. And then, we will prepare the items in your order.

2.Processing time
In this part, we kindly ask about 1-4 business days for the quality control and arrange a suitable shipment. After the package sh

ip out, we will send you an email about the delivery information. Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

3.Shipping time
The actual shipping time to destination countries is based on the shipping method in your order. A: Flat Rate Shipping: 7 - 25 business days
B: Standard Rate Shipping: 6 - 10 business days
C: Expedited Rate Shipping: 3 - 7 business days
About the shipping fee, please refer to the website update. Note: The public holidays, destination countries and couriers will be affected the shipping time too .

4.Delivered
Total delivery time= Processing time + Shipping time
According to the feedback, the most packages can deliver fast and safely. SHIPPING & DELIVERY
Express delivery with tracking number: DHL, EMS, UPS, Fedex, UPS and so on. Shipping Policy
1. Please confirm your shipping address before paying for it; Please leave your Phone number and a valid and most frequent used email address for us to contact you if there is anything wrong with your order.
2. Orders may take 24 to 48 hours to process. Once your order has been shipped, an email with tracking number will be sent to your email box.
3. For some special styles of items, if customized, it will take at least 10 business days to produce them after we received your successful order so it will cost about couple of weeks totally for you to get . Please note that if you live in the more rural areas it may take longer time. International orders can be held up by customs, unfortunately these delays are beyond our control and we