06/21/2024
So... Here's the thing. For work, I have a bunch of supplies and materials. Not a ton, but enough to warrant my need for a storage unit. Several years ago, I found one at CubeSmart Self Storage in Waukegan right off the intersection of Belvidere and Green Bay. It was centrally located to me. It is 10' X 10". Nothing fancy... No climate control... Just a cube with a lock and a garage door. It was $68 a month which seemed like a fine price. Not great, but not out of bounds. As time has gone on, there have been rate increases like every 6 months or so. It was usually around $10 - $15. At first it wasn't a big deal... But, now... After several years, my rental cost is now approx. $175 a month. I called them and asked them how much it would cost me, if I were a new customer, to rent a storage unit with the same specs that I have now. And... It would be $83 a month. So... what this means is that CubeSmart Self Storage is simply raising my rental fee JUST BECAUSE THEY CAN. That's it. Not the economy... not inflation... nothing. JUST. BECAUSE. THEY. CAN. And just so CubeSmart Self Storage is aware... Punishing your customers who consistently pay on time every month for years is definitely a really sh*tty business model. And in Business 101, it is a known and accepted fact that keeping a customer is far easier than losing a customer and trying to win them back.
So, CubeSmart Self Storage, please be aware that as soon as I can find a different storage company that meets my criteria, I will be gladly packing up my stuff and moving it out of your facility. And not only will I never darken the doors of any of your establishments, I will make it my mission to make certain that every single person I know and every single stranger I engage with on social media is aware of your company and your truly awful and sh*tty business practices.