13/05/2026
AVOID
We live in a digital first world?
So naturally, you’d expect a major international telecom provider to deliver exactly that.
Our experience with Vodafone España? The opposite.
Sign up for fibre. Contracts are signed. Installation is booked. Then suddenly… it turns out fibre can’t even be installed at your location!
So you’re pushed to a “Plan B” mobile-based solutions. In reality, little better than hotspotting from a phone. Not exactly enterprise-grade connectivity.
Then come the contracts, difficult to escape.
Once installed, the issues only grow:
• Unexpected charges appear, with unclear explanations
• Features are activated without consent, yet don’t function properly
• Bills arrive linked to completely incorrect addresses, sometimes places you’ve never even lived
In Spain, having correct address documentation matters. Try fixing it? That’s where things really unravel.
You call. They “can’t find” your address.
You provide it again. It gets sent to a “team.”
Days pass. Nothing changes.
You call again.
This cycle repeats… over and over.
Meanwhile, a simple search on Google Maps shows the address clearly, a street that’s existed for over 25 years. But somehow, one of the world’s largest telecom companies can’t locate it… or call you back… on any of the multiple lines you’re paying for.
Eventually, someone helpful steps in. Progress? Almost.
Correct street… wrong town.
Close enough? Not when the next bill lands at €100+ and still reflects an address you’ve never lived at.
Even attempting to leave becomes an obstacle. You call to complain or cancel, and are told to email or WhatsApp… while already on the phone with a telecom provider.
This isn’t just a bad experience, it’s a warning.
Because while legacy telecom giants struggle with basic service delivery, the world is moving fast:
Starlink is redefining connectivity, fast, global, infrastructure-light
Local providers are often outperforming national giants with better service and accountability
What happens to companies that can’t even manage billing, installation, or customer support in 2025… when they’re forced to compete with AI and satellite-based global internet!