25/08/2026
[Development Update] Community Feedback & Upcoming Improvements
Adventurers,
Over the past week, we have been closely monitoring community feedback across our official channels. We appreciate everyone who has taken the time to share their concerns, suggestions, and experiences with us.
Your feedback plays an important role in helping us improve Ragnarok Zero: Global, and we would like to provide an update on several topics that have been frequently discussed by the community.
Regarding the 3-Day Free Trial
The 3-Day Free Trial is intended as a special promotion that allows new players to experience Ragnarok Zero: Global firsthand.
At the same time, maintaining a fair and stable gameplay environment remains one of our highest priorities. To prevent abuse that goes against the purpose of this program, we are currently developing additional technical measures and safeguards.
Until these measures are implemented, we will continue monitoring for abnormal usage. Any abuse of the service may result in actions including account restrictions, data recovery, or other penalties in accordance with our Terms of Service.
We appreciate the understanding and cooperation of all players as we work to protect the interests of those who enjoy the game fairly.
Updates and Planned Improvements
1. Odin Server Character Creation
Character creation restrictions on the Odin server will be lifted during maintenance on 27th August 2026, allowing new characters to be created once again.
2. Fly Wing Usage
We are reviewing a limited number of reports regarding issues encountered while using Fly Wings and will be investigating the relevant logs to better understand the cause.
3. Party EXP Bonus
Following community feedback, adjustments will be made to the Party EXP Bonus system. These changes are currently scheduled to be applied during the 27th August maintenance.
4. In-Game Login Issues
We are actively investigating reports from players who are unable to access the game and are working to identify and resolve the cause as quickly as possible.
5. Quest Convenience Improvements
We have begun gathering feedback regarding quest-related quality-of-life improvements through our official Discord community. Suggestions received will be reviewed and considered for future updates.
6. Get Poring Purchase Rewards
Players who have not received rewards from a Get Poring purchase are encouraged to submit a Customer Support ticket. Our team will review each case individually and provide assistance as quickly as possible.
Moving Forward
Many of the topics above are the direct result of player feedback, and we want to assure everyone that your voices are being heard. While some improvements can be implemented quickly and others require additional development time, we remain committed to making Ragnarok Zero: Global a more stable, fair, and enjoyable experience for all adventurers.
Thank you for your continued support, patience, and feedback. We will continue listening and sharing updates as development progresses.