ALL decal pieces are able to be customized: colour, size, design. Full payment must be received before customs will start being made. Custom orders take longer to make than normal. Polymer clay pieces are only made-to-order or pre-made and will not have custom orders at this time. All orders will come with care cards, but just in case you lose them they will be posted here!
- Decal lifespan ranges
but average will last between 1-3 years, but could last longer if you handle them with care and keep out of constant UV exposure
- Cold/hot cups should only be washed by hand (not microwave or dishwasher safe) using a nonabrasive sponge with warm water and soap. DO NOT SOAK.
- Tote bags/tshirts should be washed in cold water inside out and left to air dry (do not put in dryer as this could shrink and crack the vinyl)
- Polymer clay is super durable, but still must be handled with care as small pieces could be delicate. Wipe clean with damp cloth when necessary and let air dry. Keep out of sunlight
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order - I will try my best to fix/help anything wrong! I am more than happy to replace anything that has been broken upon arrival with proof of photos. There's no replacements on anything that has become damaged by customer with basic wear and tear overtime. I will not refund orders with spelling mistakes in the custom box for custom orders as it is the buyers responsibility to make sure all spelling is correct. Once a package has been shipped it's out of my reach. You will have to contact your local post office/delivery service and file a claim. I'm not responsible for stolen or lost goods.
