28/07/2026
Today, my little Fiona taught me a lesson every young should never forget.
She came to her mum asking for her phone. As usual, the answer was an immediate .
But she didn't give up.
She explained her situation: , my sister has her iPad. My battery is low. What am I supposed to use? I'm .
Still, the answer remained .
She quietly walked away, sat in a corner with a long face, and said nothing.
A few minutes later, Mum noticed the silence and asked, , what's wrong?
She simply replied, You didn't want to give me your phone.
Mum jokingly said, go and hit your on the .
To everyone's surprise...
She actually did it! 🤦🏽♀️😂
The loud sent Mum running. Within seconds, was in her arms... and yes, she got the phone. 😂
A little while later, she walked back, returned the phone with a smile, and said,
, take your phone back. I know you're bored. ❤️
We all laughed.
But behind the laughter was a lesson every should understand.
Too often, we hear from clients and immediately walk away.
Sometimes the isn't because they don't need your product or service. It's because they don't yet feel understood.
The best don't just sell products.
They people.
They carefully.
They the right .
They the real problem before offering a solution.
Now, before anyone misunderstands me...
I'm definitely not saying you should hit your head against a wall to close a deal!😅
The lesson is this:
Behind every customer's response is a .
Find that .
People don't always buy because your product is the best.
Many times, they because they feel heard, understood, and .
Business isn't only about making sales.
It's about relationships.
It's about people.
And today...
My little girl named reminded me of that.
Every conversation is an . Every is an invitation to understand better.
birthday in advance, my sweet FiFi. Thank you for teaching us lessons in the most unexpected ways. We love you endlessly.
❤️
